Guest Comments.

At times when guests enjoyed their stay with us, they leave notes to us... here are a few of those comments:

"One of the best, everything one needs." - Kensington K, Room # 1013.

"I will continue to stay at this hotel. Staff excellent, facility always clean and in excellent repair." - Alice D, Room # 1103

"From the day I checked in to my check out day weeks later, everyone was very helpfull and nice. They made my trip more pleasant and easier, thank you all." - Rufus R, Room # 804.

We thank these guests for their gracious remarks and comments. Do you think leaving comment cards in a hotel makes us blind to improvement, or do you think it helps us be confident in doing a good job? Let me know what you think?